At clb99, we believe gaming should be a form of entertainment. We are committed to keeping you healthy and happy by promoting responsible gaming. Know your limits and stay safe.
Our Commitment — Core Principles of Responsible Gaming
Clb99 is dedicated to ensuring the well-being and enjoyment of every player
At clb99, you can set your own deposit, bet, and session limits. This freedom helps you stay within your budget and avoid overspending.
If you feel you need a break, you can use clb99's Self-Exclusion tool to temporarily close your account for a set period of time.
Been playing for too long? clb99's built-in session timer will remind you when it's time to take a break. Stay aware of the time and keep things fresh.
Clb99 strictly enforces an 18+ policy. Age is verified at registration, and active measures are in place to prevent minors from accessing the platform.
If signs of gaming addiction appear, clb99 connects you with our specialist team and external counselling organisations. You are not alone.
View your monthly spending, win/loss stats, and gaming patterns directly from your dashboard. Make informed decisions and stay protected.
Responsible Gaming means enjoying gaming as a form of entertainment — not as a compulsion or addiction. At clb99, we want you to have fun every session, without it affecting your daily life, family relationships, or financial situation.
Online gaming is growing fast in Bangladesh. Many people use it as a way to unwind in the evening, others for the thrill. But when entertainment turns into addiction, problems follow. clb99 takes this seriously from the outset and has built multiple safeguards into the platform.
Keep in Mind: Gaming is not a guaranteed way to win money. It is a form of entertainment — just as you spend money on a movie ticket, the same applies to gaming. Always wager only what you can afford to lose.
Gaming addiction develops gradually — and often goes unnoticed. clb99 wants you to recognise these signs early and take action before things escalate.
If you notice even one of these signs in yourself, take it seriously. Reach out to the clb99 support team or activate our self-control tools.
Clb99 offers a range of self-regulation tools that you can activate at any time from your account settings. They respect your choices and take effect immediately.
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies if you wish to increase it.
Set the maximum amount you're willing to lose within a given period. Once you hit that limit, your session will end automatically.
Decide in advance how many hours you want to play in one session. Once the time is up, the platform will log you out and prompt you to take a break.
Take a break from gaming for 72 hours to 30 days. Your account will be temporarily suspended during this period.
Choose a long-term self-exclusion period ranging from 6 months to 5 years. Your account cannot be reopened while this period is active.
You'll receive periodic pop-up notifications to keep you aware of how long you've been playing and how much you've spent.
Clb99 offers several self-exclusion durations. You can choose whichever one suits your needs:
| Exclusion Period | Type | Reactivation |
|---|---|---|
| 72 Hours | Cooling-Off | Automatic at expiry |
| 1 Week | Short-Term Break | Automatic at expiry |
| 1 Month | Medium-Term Break | Via Support |
| 6 Months | Long-Term Exclusion | Via Support + Verification |
| 1 Year | Long-Term Exclusion | Via Support + Verification |
| 5 Years | Permanent Exclusion | Subject to review |
Important: While self-exclusion is active, clb99 will not send you any promotional emails or offers. We fully respect your decision.
Clb99 is an adults-only platform. Our services are strictly for users aged 18 and above. We take the following steps to keep minors away from gaming:
A note for parents: Use parental control software such as NetNanny, Qustodio, or similar tools on your device to prevent children from accessing gaming sites.
Follow these simple guidelines for a healthy and enjoyable experience at clb99:
Before you start playing, decide how much in BDT you are willing to spend that day. Stop when you hit that limit — the urge to keep going just a little longer is the first step toward addiction.
Viewing gaming as a source of income increases the risk of harm. It is entertainment — just as buying a movie ticket costs money, so does gaming.
Take at least a 10–15 minute break every hour. Get up, drink some water, take a short walk. It helps keep your head clear.
Avoid gaming when you're feeling down, angry, or stressed. It's harder to make good decisions in that state, and the risk of bigger losses is higher.
Talk openly with your family about gaming. Keeping it hidden makes things worse. Sharing with someone you trust makes it easier to stay in control.
Never gamble with borrowed money or funds you cannot afford to lose. Only use money that you can spend without it affecting your essential needs.
You are not alone in dealing with a gaming problem. clb99 is always here for you. In addition to our support team, various organisations are ready to help.
Keep in Mind: Asking for help is not a sign of weakness — it takes courage. Take that step today, not tomorrow.
Log in to your account and update these settings directly
Answer these questions honestly:
If you answer "Yes" to any one of these Talk to Support.
Clb99 ensures both your entertainment and your safety. Use our responsible gaming tools to play securely and enjoy exclusive bonuses.
Frequently Asked Questions
Frequently Asked Questions about Responsible Gaming